Digital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services 🚀
Salesforce Experience Architect, AI, Agentforce
Location
California + 9 moreAll locations: California, Colorado, District of Columbia, Illinois, New York, Ohio, Maryland, Massachusetts, Minnesota, Washington
Posted
46 days ago
Salary
$94.4K - $266.3K / year
Job Description
Job Requirements
- 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
- 5+ years of CRM industry experience
- Ability to drive requirement gathering
- Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
- Experience with GenAI prompt writing
- Hands on experience with at least one of the following:
- Agentforce or other Generative AI driven platforms
- Einstein Service Intelligence or Next Best Action
- Proven ability to design and optimize business processes across disparate systems
- Ability to tie outcomes to business value (return on investment) through storytelling
- Comfortable using flow charting tools (e.g., Lucidchart)
- Ability to lead a cross-functional team to create rich end user experiences
- Willing and able learner of new technologies.
Benefits
- Remote & In-Person workplace flexibility
- Up to 25% travel commitment
- Culture of trust and understanding
- Opportunities for team collaboration and feedback
- Celebratory team events and activities
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