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Role Description

We are seeking a Business Analyst / Product Delivery Analyst to support a high-visibility federal client by translating mission and operational needs into scalable SharePoint Online and Microsoft Power Platform solutions. In this role, you will guide initiatives from requirements discovery through agile delivery and operational sustainment, partnering with client leadership, product stakeholders, and development teams to deliver modern collaboration and automation capabilities.

This role sits at the intersection of business analysis, agile delivery, and low-code solution development, and plays a critical part in helping organizations modernize workflows, improve knowledge management, and accelerate mission outcomes. Successful candidates bring strong analytical skills, excellent stakeholder engagement abilities, and a passion for improving business processes through technology.

Location: Remote. The selected candidate must be currently located in, or willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, AZ, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MI, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. (No relocation assistance provided)

Clearance Requirements

• Applicants selected may be subject to a government security investigation.
• USA Citizenship (required)

Responsibilities

• Lead stakeholder discovery sessions to identify business needs, operational challenges, and opportunities for process improvement.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Analyze current workflows and design improved business processes and solution approaches.
• Develop supporting artifacts including:
  • business process diagrams
  • workflow documentation
  • user journeys
  • requirements traceability
• Partner with product and technical leadership to prioritize backlog items aligned with mission and roadmap objectives.
• Provide ongoing clarification of requirements and business rules to development teams during delivery cycles.

Delivery & Backlog Management

• Facilitate agile team ceremonies including backlog refinement, sprint planning, and retrospectives.
• Maintain a well-groomed backlog that reflects evolving stakeholder priorities and roadmap goals.
• Track delivery progress, dependencies, risks, and issues across initiatives.
• Partner with contractor and client leadership to support roadmap execution and communicate delivery status.
• Promote agile best practices and continuously improve team processes and backlog management standards.

Reporting, Insights & Continuous Improvement

• Develop reporting and dashboards to communicate delivery metrics, backlog health, and operational insights.
• Analyze service and backlog data to identify trends, risks, and opportunities for improvement.
• Provide regular reporting to leadership on initiative status and delivery performance.
• Identify opportunities to leverage low-code platforms and automation to improve business operations.

Qualifications

• 3–5 years of experience in business analysis supporting enterprise technology initiatives.
• 3+ years working within agile development environments.
• Experience facilitating stakeholder sessions and translating needs into user stories and product requirements.
• Experience supporting enterprise collaboration platforms such as SharePoint Online.
• Strong experience creating:
  • business process diagrams
  • functional requirements
  • user stories and acceptance criteria
• Experience supporting direct client engagement and stakeholder communication.
• Strong analytical and reporting skills, including experience working with Excel or similar tools to analyze backlog or service data.

Preferred Qualifications

• Experience supporting SharePoint Online or Power Platform development teams.
• Familiarity with Microsoft Power Platform tools including:
  • Power Apps
  • Power Automate
  • Power BI
• Experience supporting operations and maintenance (O&M) environments.
• Scrum Master or Product Owner certification.
• Experience identifying opportunities for AI-enabled or automation solutions within federal environments.

Hiring Process

• Our hiring process typically includes:
  • Initial recruiter screening
  • In-person interview with project team
• Candidates should be prepared to participate in an onsite interview in Arlington, VA during the Interview stage of the process.