This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a SaaS Practice Experience Associate/Sales Development Representative you will be trusted to take ownership of the full sales process—from prospecting and qualification through demo, negotiation, and close—helping optometry practices modernize and streamline their workflows with our technology. You’ll work closely with Marketing and Customer Success to deliver an exceptional buyer experience while consistently exceeding revenue goals.

This is a remote-US position during the first year, but is a developmental role. Candidates need to be willing to relocate anywhere in the US around the one year mark.

A typical day will include:

• Proactively reach out to both inbound and outbound leads through email, phone, LinkedIn, and other communication channels.
• Qualify leads through structured discovery calls to identify business needs, key pain points, and solution fit.
• Manage the full sales cycle — from initial outreach and demo to negotiation and close.
• Follow up on qualified leads to nurture relationships and convert them into booked opportunities.
• Develop a deep understanding of optometry practice operations, workflows, and industry challenges.
• Deliver tailored product demonstrations that clearly communicate ROI and business value.
• Maintain accurate and up-to-date pipeline activity, forecasting, and CRM documentation.
• Collaborate cross-functionally with Customer Success and Marketing teams to ensure seamless customer onboarding and retention.
• Achieve and exceed quarterly and annual sales targets, whether based on deal volume, ARR, or other performance metrics.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs.; Assoc.+4 yrs.; M.S.)
• The ability to fluently read, write, understand, and communicate in English.

Requirements

• Sales experience in SaaS or technology solutions (healthcare experience a plus).
• Strong communication, presentation, and relationship-building skills.
• Proven ability to manage multiple opportunities and close deals in a consultative sales environment.
• Self-starter with excellent organizational skills and attention to detail.
• Familiarity with CRM tool (e.g., Salesforce).

Benefits

• Focused growth and development opportunities.
• Robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!