The Quality Management Coordinator will collaborate closely with the QM Manager to identify members requiring annual initiative completion and will conduct member outreach to support quality of care initiatives. This role also involves responding to telephone inquiries from members, providers, and staff, as well as assisting with tracking duties.

The role involves front desk duties such as communicating with patients, managing scheduling, verifying insurance, and processing payments, alongside clinical support tasks like conducting screenings and documenting patient intake in the EMR. Responsibilities also extend to supporting remote workflows for quality assurance and virtual care protocols.

The Provider Relations Coordinator acts as a liaison to support the provider network, focusing on onboarding, contract administration, and resolving provider inquiries regarding claims and reimbursements. Key duties include managing provider data accuracy, facilitating internal and external communication, and ensuring compliance with regulatory requirements.

AO Globe Life is hiring qualified, mission-driven professionals to support veterans and their families through structured virtual consultations. This fully remote opportunity is designed for individuals who want to build meaningful careers while making a real impact—without the...