S.O.A.R With Sagility

Customer Service Representative, Healthcare

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+H1B SponsorCompany Site LinkedIn

Location

United States

Posted

4 days ago

Salary

$11 - $15 / hour

High School1 yr expExperience acceptedEnglish

Job Description

• Handle incoming calls promptly and professionally. • Research and provide effective resolutions to customer inquiries. • Accurately document call details. • Communicate empathetically and diplomatically with clear, professional articulation. • Meet team goals for quality and customer satisfaction daily.

Job Requirements

Must be 18 years or older.
High School Diploma or equivalent.
Minimum of 1 year at a single job, preferably in customer service.
Reliable attendance, with no absences in the first 90 days.
Typing at least 25 WPM.
Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
Secure, private work area at home.
Flexible availability, including weekends.

Benefits

Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)
Performance-based incentives.
Paid training in a cutting-edge virtual training environment.
Comprehensive health coverage (available after 90 days).
Employee wellness and engagement programs.
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
Daily Pay.
Medical, Dental, and Vision coverage.
Life Insurance.
Short-Term and Long-Term Disability options.
Flexible Spending Account (FSA).
Employee Assistance Program.
401(k) with employer contribution.
Paid Time Off (PTO).
Tuition Reimbursement.

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