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Role Description

The Student Accounts Manager plays a pivotal role within Fielding University, overseeing all financial operations related to Fielding student accounts and working as a liaison between Fielding internal student account operations and Excelsior.

• Manage billing, payments, and collections to ensure accuracy and compliance with regulatory requirements.
• Deliver exceptional service to students and their families.
• Support strategic initiatives and align financial policies with the institution's mission.
• Facilitate communication and processes between Fielding and Excelsior.
• Collaborate closely with interinstitutional stakeholders to promote consistency and streamline operations.
• Prepare financial reports, analyze trends, and implement system enhancements to optimize operations.

This role is remote, allowing flexibility to work from home while balancing personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour workweek.

Qualifications

• Bachelor’s degree.
• 5 years of experience in higher education with 2 years in a supervisory role, preferably in accounts receivable, billing, collections, and other Bursar-related functions.
• Strong understanding of and experience with financial and student information/accounts systems.
• Strong knowledge of accounting principles and regulatory requirements, including those related to collections.
• Working knowledge of Federal regulations, including Title IV and FERPA rules.
• Excellent analytical and problem-solving skills with attention to detail.
• Outstanding interpersonal and communication skills, with the ability to interact effectively with diverse stakeholders.
• Proficiency in Microsoft Office Suite.

Requirements

• Supervise and manage the student accounting department staff, providing guidance and support.
• Conduct performance evaluations and professional development for team members.
• Collaborate with other departments to support institutional goals and initiatives.
• Contribute to the development and implementation of strategic initiatives related to financial services and student accounts.
• Analyze financial data and trends for decision-making and resource allocation.
• Partner with executive leadership to align financial policies and procedures with interinstitutional goals.

Benefits

• The hiring salary range for this position is $68,500.00 - $73,000.00.