This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Social Media Senior Staff Program Manager will lead and execute global social media strategies that drive engagement, brand awareness, and business impact. This role is responsible for managing editorial content across multiple platforms, coordinating campaigns, and ensuring consistent messaging across regions. The manager will work closely with internal teams and external agency partners to implement innovative campaigns, optimize performance, and deliver measurable results. This position offers a blend of strategic leadership, hands-on content management, and cross-functional collaboration in a fast-paced, digital-first environment. The role is fully remote, providing flexibility while leading high-impact initiatives across a global audience.

• Develop and oversee the global social media strategy for campaigns, product launches, and ongoing content.
• Manage editorial calendars and ensure cohesive messaging across all social media platforms.
• Collaborate with internal marketing teams and agency partners to ideate, execute, and optimize campaigns.
• Communicate strategies, plans, and performance insights to stakeholders across the organization.
• Drive social media measurement programs, including benchmarking, metrics tracking, and campaign analysis.
• Maintain awareness of emerging platforms and trends to keep social strategies innovative and effective.
• Ensure all content supports broader marketing objectives and brand positioning.

Qualifications

• Extensive experience in social media strategy, execution, and digital customer journeys.
• Proficiency across LinkedIn, X, Meta, TikTok, and familiarity with emerging platforms such as Threads or BlueSky.
• Hands-on experience managing editorial calendars, content strategy, and global-to-local execution in a B2B technology context.
• Expertise in analytics tools and social performance measurement, including Tableau, Sprinklr, and in-platform analytics for organic and paid content.
• Strong project management skills, including budget oversight and agency coordination.
• Excellent written and verbal communication skills to convey strategy and results to diverse stakeholders.
• Master’s degree in Marketing, Business, or a related field is a plus.
• Ability to travel up to 10% and work remotely across US time zones.

Benefits

• Competitive base salary range: $130,000 – $190,000.
• Discretionary bonus program eligibility.
• Comprehensive medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) retirement plan and employee stock purchase program.
• Health savings and dependent care accounts.
• Paid time off including 12 holidays, flexible time off, 48 hours of sick leave, and 16 weeks paid parental leave.
• Fully remote work with flexible scheduling options.