• Establish positive, productive business relationships with Fleet accounts • Provide prompt service support for accounts to minimize vehicle downtime • Establish productive working relationships with internal and external resources • Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers • Support local field sales activities and trade shows • Provide interface support between retail dealerships and fleet customers • Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense • Provide Dealership service readiness feedback and support Techline products at GM Dealerships and other authorized facilities including certain GM Fleet accounts • Maintain a close working relationship with GM District Managers Parts & Service to review vehicles in repurchase jeopardy and seek creative method to avoid buy-back • Provide third level, on-site support to resolve automotive technical and Techline issues as raised • Holds themselves and others accountable for demonstrating GMs values and cultural behaviors