• Work days of Monday-Friday, & some Saturdays (as needed based on workload) • Working hours 8am-5pm (Central Time) • Communicate with prospective clients across all WolfSteel social media platforms • Engage, educate, and prequalify leads before they reach the sales team • Represent WolfSteel in community Facebook groups by answering questions, educating consumers, and correcting misinformation • Manage and engage within the official WolfSteel Buildings Facebook Group • Assist with monitoring and responding to Google reviews in a timely, professional manner • Support email and text marketing campaigns by assisting with messaging and execution • Reach out to past clients regarding reviews, feedback, and WolfSteel merchandise initiatives • Communicate with leads and clients through internal tools such as WolfChat • Collaborate with marketing and sales teams to ensure consistent messaging and brand voice • Assist with website updates and minor design or content changes as needed • Track, report, and share insights on community sentiment, engagement trends, and feedback • Support paid advertising efforts by ensuring comments, messages, and client conversations align with campaign goals • Support SEO initiatives by creating backlines in various platforms