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Role Description

We are currently seeking a Legal Intake Specialist for a U.S.-based law firm. This remote position is crucial for ensuring an efficient and effective intake process for potential clients. The ideal candidate will possess excellent communication skills and a deep understanding of the legal landscape.

• Handle initial client inquiries, providing information about legal services offered.
• Conduct thorough interviews with potential clients to gather crucial information regarding their legal needs.
• Evaluate and assess the viability of cases based on established criteria.
• Coordinate consultations between clients and attorneys, ensuring a smooth transition.
• Maintain detailed and accurate records of all client interactions and intake information.
• Support the legal team by assisting with administrative tasks as needed.
• Stay informed about legal practices and procedures to provide accurate information to clients.

Qualifications

• Prior experience as a legal intake specialist or in a similar role within a law firm.
• Strong understanding of the legal process and terminology.
• Excellent verbal and written communication skills.
• Ability to assess cases effectively and provide relevant information promptly.
• Proficiency in using legal software and client management systems.
• Strong organizational and multitasking skills.
• Ability to work independently in a remote environment while being part of a team.

Benefits

• Competitive salary (USD)
• Work From Home
• Flexible hours