• Performs various duties in support of the professional underwriting team members. • Under direct supervision, reviews policy changes, documents and notes on personal lines policies. • Ensures correct documentation is obtained from agents/insureds and processes accordingly per established guidelines. • Sends requests for additional data as needed. • Responds to inquiries from insureds, Claims, and agency personnel regarding forms, underwriting procedures, policy information, etc. • Participates in projects where goals may include, but are not limited to: premium leakage and expense reduction. • Orders third party reports as needed. • Other duties as assigned by Leader.