Quality therapy that’s covered by insurance.
Billing Support Specialist
Location
United States
Posted
43 days ago
Salary
$24 / hour
Job Description
Job Requirements
- You have one year of experience with insurance across multiple commercial & government payers.
- You have a strong knowledge of medical terminology, ICD-10/ CPT codes preferable in mental health.
- You have experience working within Claim MD or Availty verifying benefits, reading EOB’s, and are able to comprehensively explain benefits to patients.
- You have experience working within various payer portals.
- You are self-motivated, eager to learn, and are comfortable with ambiguity / asynchronous communication.
- You love problem solving; you’re naturally curious, especially about health tech.
- Your work ethic is defined by kindness and empathy, prioritizing Customer Experience over everything else.
- You are successful working independently and remotely, and adapt well to changing priorities and customer needs.
- You are comfortable meeting quantitative metrics, including the number of conversations you work on per day.
- You thrive working at a fast-paced startup, and you are excited about contributing to our startup’s growth.
- Bonus points if bilingual (Spanish preferably).
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Care L3 Engineer providing technical support for healthcare imaging systems.
Manager of Technical Assistance Center at FUJIFILM Healthcare Americas
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrang...
We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after the first demo, now we need someone who can turn that spark into adoption, retention, and growth. Own th...
