Transforming Healthcare Through Innovation
Customer Care L3 – Medical Imaging
Location
Massachusetts
Posted
44 days ago
Salary
Not specified
Job Description
Job Requirements
- 5+ years supporting or implementing PACS or similar Healthcare IT software
- Bachelor’s degree in Computer Science or related field (or equivalent experience)
- Deep understanding of healthcare imaging standards like DICOM , HL7 , and IHE
- Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.)
- Technical knowledge in: Networking : TCP/IP, VPNs, NAT, VLAN Databases : SQL Server, queries, management Scripting : Bash, PowerShell, Ruby/Perl, HTML/XML Tools : Wireshark, IIS, Apache, OpenSSL
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to explain technical concepts to non-technical users clearly and patiently.
- Must be able to pass a drug test and a background check.
Benefits
- Company Health, Vision and Dental insurance
- Life Insurance
- Paid Holidays
- Paid Vacation
- Paid sick time
- Paid personal days
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