This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This is a full-time position, working 11:30am to 8:00pm with a rotational Saturday.

RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together!

As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments.

Essential Duties and Responsibilities:

• (85%) Scheduling Activities
  • Answers phones and handles calls in a professional and timely manner.
  • Maintains positive interactions at all times with patients, referring offices, and team members.
  • Schedules patient examinations according to existing company policy.
  • Ensures all appropriate personal, financial, and insurance information is obtained and recorded accurately.
  • Ensures all patient data is entered into information systems completely and accurately.
  • Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation, and/or eating prior to appointment.
  • Communicates to technologists any scheduling changes in order to ensure the highest level of patient satisfaction.
  • Maintains an up-to-date and accurate database on all current and potential referring physicians.
  • Handles overflow calls for other centers within the market to ensure uninterrupted exam scheduling for referring offices.
  • Provides backup coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations, and sick leave).
  • Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only).
• (10%) Insurance Activities
  • Pre-certifies all exams with patient's insurance company as required.
  • Verifies insurance for same day add-ons.
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment.
• (5%) Other Tasks and Projects as Assigned

Qualifications

• Required:
  • High school diploma, or equivalent.
  • Microsoft Office Suite experience.
  • Proficient with using computer systems and typing.
  • Able to handle multi-level phone system with a high volume of calls at one time.
• Preferred:
  • One (1) year customer service experience.
  • Medical terminology and previous clinical business office experience.
  • Bilingual.

Benefits

• Medical, dental, and vision insurance.
• 401k with company match.
• Life and disability insurance.
• Tuition reimbursement.
• Adoption assistance.
• Pet insurance.
• PTO and holiday pay.
• Many more benefits (based on eligibility).

Company Description

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology, and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

DailyPay implementation is contingent upon initial set-up period.