QBench

The modern, flexible, easy-to-use LIMS.

Scientific Solutions Consultant

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 11-50Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

45 days ago

Salary

$90K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Own and Deliver Value-Led Product Demos - Serve as the product expert on the go-to-market team, mastering QBench’s capabilities and how they apply to different laboratory workflows. • Own demo environments end-to-end, including setup, configuration, and ongoing refinement. • Customize demos to reflect prospect-specific workflows, challenges, and success criteria rather than delivering one-size-fits-all presentations. • Run value-led demos that tell a clear story about how QBench addresses operational pain, compliance needs, and scalability (not feature-by-feature walkthroughs). • Adapt messaging in real time to speak to different stakeholders, showing the same capabilities through different lenses depending on prospect priorities. • Partner with Sales to Drive Strong Qualification and Value Selling - Work in close partnership with Account Executives on every prospect call, acting as a strategic pre-sales partner. • Run deeper discovery after initial demos to uncover workflow complexity, operational pain points, and decision criteria. • Continuously reinforce value throughout the sales cycle, helping prospects connect QBench’s capabilities to meaningful business and scientific outcomes. • Support opportunity qualification by helping assess technical and operational fit early and honestly. • Support Trials and Evaluations - Own and support product trials and evaluations for prospective customers. • Ensure demo and trial environments reflect realistic lab workflows and use cases. • Partner with AEs to guide prospects through evaluations with clear success criteria and outcomes. • Provide Product, Market, and Enablement Feedback - Act as a key feedback loop between prospects, Sales, and Product. • Share insights from demos and evaluations to inform product roadmap, positioning, and messaging. • Document best practices, demo approaches, and common workflows to support internal enablement. Help refine how QBench tells its product story as the company scales. • Contribute to a Strong, Scalable GTM Function - Help evolve QBench’s pre-sales and demo motions in a fast-growing environment. • Experiment with new demo approaches, narratives, and discovery techniques, sharing learnings with the broader team. • Uphold QBench’s values in every prospect interaction, prioritizing long-term customer fit and success.

Job Requirements

  • Lab Domain Expertise : Hands-on experience working in a laboratory or selling to laboratories, with a strong understanding of lab operations and workflows.
  • Solutions Consulting Experience : At least 2+ years in a solutions consulting, sales engineering, or pre-sales role supporting complex software.
  • Consultative Mindset : Comfortable leading discovery, tailoring narratives, and selling value rather than delivering feature-heavy demos.
  • Product Mastery Mentality : Enjoys deeply understanding a product and continuously improving how it’s demonstrated and positioned.
  • Storytelling & Communication : Able to translate complex workflows into clear, compelling stories that resonate with lab leaders and quality teams.
  • Builder Mentality : Motivated to improve demo environments, processes, and enablement materials rather than relying on a static playbook.
  • Cross-Functional Collaboration : Thrives working closely with Sales, Product, and other GTM partners in a highly collaborative environment.
  • Learning Agility : Quickly absorbs new industries, workflows, and customer use cases as QBench continues to expand.

Benefits

  • Help laboratories make more time for science by modernizing critical operational workflows.
  • Play a highly visible role in the sales process, directly influencing revenue and customer outcomes.
  • Join a fast-growing, stable vertical SaaS company with a large and expanding market opportunity.
  • Work closely with a thoughtful, collaborative Sales and Product team.
  • Have real influence on how we demo, position, and sell our product as the company scales.
  • Grow your career as the Solutions Consulting function expands, with opportunities to deepen impact or take on additional responsibility over time.

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