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Role Description

Our client is seeking an HR Specialist to manage core HR processes and ensure smooth employee lifecycle management. This role involves:

• Recruitment support
• Onboarding
• HRIS data management
• Compliance
• Payroll coordination
• Employee relations

The HR Specialist ensures that employees are supported, records are accurate, and the organization remains compliant with labor regulations.

Responsibilities

• Recruitment Support:
  • Post job openings across job boards and career sites.
  • Screen resumes and assist recruiters in scheduling interviews.
  • Communicate with candidates during early-stage hiring.
• Onboarding & Offboarding:
  • Prepare offer letters, new hire packets, and orientation schedules.
  • Ensure completion of compliance documentation (I-9, E-Verify, tax forms, direct deposit).
  • Conduct exit processes (equipment retrieval, system access removal, exit interviews).
• Employee Records & HRIS:
  • Maintain accurate employee data in HRIS (BambooHR, ADP, Gusto, Zenefits, or similar).
  • Track PTO, benefits enrollment, and employee status changes.
  • Generate HR reports (headcount, turnover, compliance).
• Payroll & Benefits Support:
  • Partner with finance/payroll teams to reconcile hours, benefits, and deductions.
  • Assist with benefits enrollment, open enrollment periods, and employee inquiries.
  • Validate payroll data before processing.
• Policy & Compliance:
  • Draft and update HR policies, employee handbooks, and SOPs.
  • Ensure compliance with labor laws (FMLA, FLSA, ADA, EEOC) and multi-state regulations.
  • Maintain records audit-ready for external reviews.
• Employee Relations:
  • Act as point of contact for employee questions and concerns.
  • Support performance management processes and employee engagement programs.
  • Document and escalate sensitive issues to HR leadership.
• Training & Development Support:
  • Coordinate employee training sessions and compliance certifications.
  • Track completion of required training and development milestones.

Qualifications

• Organized and detail-oriented, with strong process management skills.
• Trusted communicator who balances empathy with compliance.
• Proactive in identifying HR process improvements.
• Comfortable supporting employees across multiple functions and geographies.

Requirements

• 2+ years HR support or operations experience.
• Proficiency with HRIS systems (BambooHR, ADP, Gusto, Zenefits, or similar).
• Familiarity with U.S. labor law compliance.
• Microsoft Office/Google Workspace proficiency.

Ideal Experience & Skills

• SHRM-CP, PHR, or similar HR certification.
• Experience with multi-state or international payroll and compliance.
• Industry exposure in SaaS, professional services, or high-growth startups.
• Process improvement or HRIS implementation experience.

Key Metrics for Success (KPIs)

• 100% completion of onboarding/offboarding checklists on time.
• Payroll and benefits reconciled with zero errors.
• HRIS data accuracy (no outdated or incomplete records).
• Compliance records consistently audit-ready.
• Positive feedback from employees on HR responsiveness.

Interview Process

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Practical Task (e.g., build a sample onboarding checklist in BambooHR or prepare a compliance report)
• Client Interview
• Offer & Background Verification