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Role Description

Supports the HR team and is responsible for employee relations support, benefits administration, onboarding and off-boarding of employees, personnel file compliance, and talent acquisition support. Serves as the initial point of contact for HR related customer service to all employees.

• Coordinate the onboarding and offboarding processes for new hires and departing employees, ensuring a smooth transition and positive experience for all parties involved.
• Responsible for the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, ensuring accuracy, compliance, and employee satisfaction.
• Oversee the administration of FMLA (Family and Medical Leave Act) requests, ensuring compliance with legal requirements and providing support to employees navigating FMLA-related issues.
• Act as a first point of contact for employee relations issues, providing guidance and support to employees and managers on various HR-related matters.
• Provide consultative and coaching, supporting employee relations investigations, documentation, and conflict resolution.
• Provide responsive and compassionate support to employees, addressing inquiries, concerns, and requests in a timely manner to promote employee satisfaction and well-being.
• Partner with managers to support their efforts in providing constructive feedback to employees, both orally and in writing, and assist in resolving conflicts or performance issues as needed.
• Escalate complex or sensitive employee relations matters to the HR Manager and support follow-up actions in coordination with the HR Manager and legal counsel to ensure compliance with employment laws and organizational policies.
• Assist in developing and implementing HR policies, practices, and procedures that promote compliance, fairness, and consistency across the organization while also aligning with best practices and industry standards.
• Supports and recommends employee engagement and management practices as necessary to establish positive employee relationships and a high level of employee morale.
• Build engaging relationships with organizational stakeholders, cross-functional partners, vendors, and/or external partners through trust, teamwork, and direct communication.

Qualifications

• Bachelor’s degree in human resources or related field with a minimum of 3 years of HR generalist/specialist experience.
• PHR/ SHRM CP designation (preferred).

Requirements

• Advanced knowledge of Microsoft Office required.
• Effective written and verbal communication skills.
• Solution oriented with strong problem-solving ability.
• Working knowledge of local, state, and federal employment and compensation laws and payroll practices.
• Knowledge of various HR and applicant tracking systems.
• Demonstrated experience in benefits administration.
• Strong project management skills with ability to coordinate initiatives, track progress, and meet deadlines.
• Experience managing and analyzing HR data to support reporting, compliance, and decision making.
• Highly adaptable, flexible, and ability to prioritize multiple tasks in a fast-paced environment.
• Detail oriented, highly accurate; strong organizational and customer service skills.

Company Description