Sr Director AI Center of Excellence

Amazing Opportunity and Great Place to Work!

Are you a fast learner who is fascinated by technology?

Our Story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.


It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

“This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.”

About the Role

The Sr. Director, AI Center of Excellence (CoE), leads Alight's enterprise AI strategy and delivery. This leader brings together platform engineering, product management, and solution development to create an environment where teams across the organization can safely, confidently, and creatively use Generative and Agentic AI at scale.

You will guide the full lifecycle of AI enablement-from platform evaluation and standards, through intake and prioritization, to delivery and long‑term operations. This role oversees the Core Platform team, AI Factory delivery teams, and the CoE Management function, fostering a culture rooted in collaboration, inclusion, continuous learning, and responsible AI.

Responsibilities

Core Platform Team - Foundation & Enablement

• Builds the platforms, standards, and reusable components that make AI development safe, scalable, and consistent.
• Focus areas include enterprise AI platforms (AWS Bedrock, IBM Watson), responsible AI practices, reference architectures (RAG, vector search, agents), API/integration patterns, and production excellence through CI/CD, IaC, monitoring, and cost optimization.
• Set the vision, operating model, and roadmap for Alight's AI capabilities.
• Mentor leaders across engineering, product, and operations.
• Champion responsible innovation, speed, and thoughtful risk management

AI Factory Teams - Solution Delivery

• Delivers practical and sustainable AI solutions using a consistent, repeatable model.
• Teams work in flexible pods, partner closely with stakeholders, and execute through discovery → prototype → MVP → production → scale-always aligned to CoE standards, business value, and long‑term maintainability.
• Ensure Factory teams deliver high‑quality, production‑ready solutions.
• Drive adoption, measurable value, and clear ownership models.

CoE Management Team - Intake & Operations

• Ensures predictable, transparent CoE operations.
• This includes intake and prioritization, capacity and resource planning, cost models, delivery estimates, and portfolio‑level reporting on progress, value, and financial health.
• Lead enterprise AI platform strategy (AWS Bedrock, IBM Watson).
• Create standards, guardrails, and architectures that enable safe, repeatable AI development.
• Promote reuse, consistency, and responsible AI across initiatives.
• Provide visibility into demand, capacity, cost, and value delivered.
• Support informed investment and prioritization decisions.
• Improve efficiency, predictability, and cost‑effectiveness.

Product Management Partnership

• Embedded product leaders define platform roadmaps, translate business needs into clear requirements, and partner with engineering and delivery to ensure measurable outcomes.

Requirements

• 10+ years of experience in engineering, platform, or similar technical leadership roles
• 5+ years leading multi‑team or cross‑functional organizations
• Experience scaling enterprise platforms or delivery models
• Understanding of Generative/Agentic AI development patterns
• Experience operating secure, reliable production systems
• Ability to turn complex problems into clear, actionable plans

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that people with disabilities are provided with reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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