Bringing a fast, reliable internet service to homes and businesses across rural and suburban America.
Customer Experience Journey Manager
Location
North Carolina
Posted
5 days ago
Salary
Not specified
Job Description
Job Requirements
- 6+ years in product, CX, e-commerce, or sales journey ownership with proven funnel optimization
- Strong fluency in funnel analytics, experimentation, and conversational/IVR analytics; SQL/BI a plus
- Experience deploying AI/automation in buyer and agent workflows
- Proven cross-functional leadership and crisp communication skills
Benefits
- competitive medical, dental, vision, and life insurance
- employee assistance program
- 401K plan with company match
- paid time off
- wellness programs
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