Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Ohio

Posted

2 days ago

Salary

$30K - $44K / year

Associate Degree1 yr expEnglish

Job Description

• Deliver high-quality service creating positive experiences for B2B customers • Support order management, customer inquiries, and service resolution • Manage inbound calls and emails, process and validate orders • Collaborate with internal partners to resolve issues

Job Requirements

  • Minimum of 1 year of customer service experience in a service-oriented industry
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Strong problem-solving and issue resolution skills
  • Demonstrated ability to work independently, cross-functionally, and within a team environment

Benefits

  • Health plans
  • 401(k) program with a company contribution
  • Product discounts
  • Flexible time off benefits
  • Adoption benefits
  • Continuous improvement initiatives

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