Implementation Specialist (Atrium Admin)

Do you have a passion to belong to an organization where your contributions go a long way? Do you want to belong to an intimate but growing team that is passionate about innovation, collaboration and exceptional client service?

At Atrium, we are constantly striving to grow and learn so that we can better support our clients. If you have a growth mindset, are a self-starter and thrive in a dynamic environment, you are probably a great fit for our team!

Overview

The Implementation Specialist is responsible for configuring and deploying Atrium Campus solutions, with a primary focus on Atrium Admin configuration. This role works closely with Implementation Project Managers to execute system setup, validate configurations, and ensure accurate, high-quality deployments.

The initial focus of this role will be deep proficiency in Atrium Admin configuration. Over time, the Implementation Specialist could be expected to expand expertise into additional modules including Meal Plan Portal, Atrium Connect, Mobile Credentials, Access Control and Card Production.

This role is ideal for a detail-oriented, systems-minded individual who enjoys technical problem-solving and building repeatable configuration excellence.

What You’ll Do

Atrium Admin Configuration (Primary Focus)

• Configure Atrium Admin settings, permissions, roles, and system parameters.
• Set up accounts, tenders, reporting structures, and administrative controls.
• Validate configuration accuracy through structured testing.
• Identify potential risks or misalignments before go-live.
• Document configuration decisions and maintain internal standards.

Implementation Support

• Partner with Implementation Project Managers to execute project configuration tasks.
• Participate in internal and client-facing meetings as needed to clarify requirements.
• Track assigned tasks and maintain updates in project management systems.
• Assist with testing, validation, and go-live readiness.
  
  

Cross-Module Expansion (Growth Path)

• Develop working proficiency in:
• Meal Plan Portal configuration
• Atrium Connect
• Card Production
• Access Control integration setup
• Mobile Credential configuration
• Support configuration in these modules as proficiency increases.
• Contribute to process standardization and configuration best practices.

 

How You Show Up in This Role

This role requires a detail-oriented and collaborative professional who approaches work with care, patience, and respect. The Implementation Specialist works closely with Project Managers, SMEs, and clients and must communicate clearly and professionally while maintaining high technical standards.

 

Success in This Role

• Atrium Admin configurations are accurate, scalable, and aligned with best practices.
• Project Managers can rely on consistent, high-quality execution.
• Documentation and standards improve over time.
• Proficiency expands into additional modules within the first 24 months.

 

Required Qualifications

• 2–4 years of experience in SaaS configuration, system administration, technical implementations, or related roles.
  
  
• Strong attention to detail and structured problem-solving ability.
• Comfort working within system configuration environments.
• Ability to manage multiple tasks across concurrent projects.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with higher education technology, campus card systems, access control, or identity management platforms.
• Familiarity with Atrium platform
• Experience writing or interpreting basic SQL queries.

Why This Role Matters

This position plays a critical role in ensuring Atrium implementations are configured correctly, consistently, and efficiently. By building deep Atrium Admin expertise and expanding into adjacent modules, the Implementation Specialist helps scale implementation capacity and reduce reliance on individual subject matter experts.

Who We Are

Atrium Campus provides campus card management solutions reimagined for the mobile generation for the higher education, senior living, corporate and government markets. The Atrium cloud solution encompasses closed loop payments, meal plans, declining balance, activities, physical access rights, mobile credentials, identity management and more. Learn more about Atrium at http://www.atriumcampus.com.

As an equal opportunity employer, Atrium welcomes diverse employees and leaders with integrity, while serving clients and partners with a commitment to excellence.

PLEASE NOTE: All candidates applying to this job posting must be authorized to work in the United States without sponsorship of any kind; no possibility of H1-B sponsorship, transfers or corp-corp available.