IT Service Desk Analyst I
Location
Alabama + 6 moreAll locations: Alabama, Colorado, Florida, North Carolina, South Carolina, Texas, Virginia
Posted
6 days ago
Salary
$40.1K - $60.1K / year
Job Description
Job Requirements
- Ensure proper computer operation so that end users can accomplish business tasks
- Receive, prioritize, document and actively resolve end user help requests and incidents
- Escalate tickets when appropriate to maintain SLA expectations
- Use diagnostic, help request tracking and remote-control tools
Benefits
- Equal Opportunity Employer, including disabled/veterans.
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