Evolve. Enable. Automate.
Customer Success Manager
Location
United States
Posted
5 days ago
Salary
$70K - $88K / year
Job Description
Job Requirements
- 2+ years in Customer Success or Account Management with midmarket/enterprise clients (HR tech, SaaS, or related fields preferred)
- Experience managing complex, multistakeholder accounts
- Proficiency with Microsoft Office and CRM tools; quick learner of new technologies
- Strong organization and time management in a fast paced remote environment
- Excellent written and verbal communication
- Confident presenting to and influencing VP and C- Suite stakeholders
- Customer-centric, proactive, and highly self-motivated.
Benefits
- Stay healthy and happy with our comprehensive medical, dental and vision plans.
- Save for your future with our 401K plan that matches your contributions.
- Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
- Own a piece of the company with our #Allin Shares Program.
- Take a break from work with our unlimited PTO policy to refresh and recharge.
- Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
- Earn extra cash by referring qualified candidates to join our team.
- Access professional and personal support through our employee assistance program.
- Work from anywhere with our remote work environment that fosters collaboration and creativity.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Client Success Manager managing relationships within financial services sector
Partner Success Manager
NerdioEmpowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
The Partner Success Manager will build and develop relationships with Managed Service Providers to identify and close opportunities related to AVD and W365, while conducting technical product demonstrations to stakeholders. This role also involves nurturing relationships for pipeline creation, managing sales forecasts, and pursuing joint opportunities.
The role involves managing a portfolio of Enterprise Customers, mapping Company solutions to their strategic business objectives, and reinforcing trustful relationships. Responsibilities also include growing solution usage through strategic account planning and collaborating across internal teams like Professional Services and Sales.
Engagement Specialist, Wellbeing Benefits
LifeWorksTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Global-leading health and well-being provider encompassing physical, mental, and financial health. Improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.
The Engagement Specialist acts as an embedded wellbeing advocate within client organizations, focusing on increasing awareness, understanding, and utilization of employee wellbeing benefits, primarily Employee Assistance Programs (EAP), through direct end-user engagement. This involves building relationships with stakeholders, delivering educational programming, and creating tailored engagement strategies to maximize benefit adoption and wellbeing outcomes.
