The world's most intelligent routing system
Customer Success Manager
Location
California
Posted
5 days ago
Salary
$70K - $80K / year
Job Description
Job Requirements
- Several years of experience in Customer Success or in the waste management sector (municipal or private)
- Great communication skills (written, verbal, instructional)
- Prior Customer Success experience is preferred
- Knowledge of waste management industry practices (collection systems, diversion programs, etc.) is desired
- Relationship building skills
- Keen project management skills
- Strong multi-tasking skills
- Confidence to be a trusted advisor
- Ability to interpret metrics and make recommendations for improvement
- A desire for others to succeed
- Experience in a SaaS industry.
Benefits
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- 1 Volunteer day
- Summer Friday's
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