Customer Success Associate, Full-Time, Temporary

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

5 days ago

Salary

$15 / hour

High School2 yrs expEnglish

Job Description

• Answer any and all interactions during your scheduled shift in a friendly and relatable manner • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s relationship with the brand • Empathetic to customers’ needs but understanding of the business’ bottom line • Collect and share feedback to external teams to ensure the needs of the customers are being met • Associate must perform a minimum of 70 interactions per shift

Job Requirements

  • Minimum 2 years of experience in customer service or related role
  • Demonstrate a passion for and understanding of the URBN brands, customers and product.

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings
  • much more!

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