• Guide the evolution of Think Company’s Design Research practice, shaping standards, frameworks, and methodologies • Lead and mentor researchers and senior practitioners, supporting their growth as both researchers and consultants • Ensure research engagements are high-quality, client-centered, and aligned with business outcomes • Partner with Delivery leadership to identify risks, support complex engagements, and strengthen project outcomes • Collaborate with Business Development teams on proposals, pitches, and research scoping for new opportunities • Develop reusable frameworks, playbooks, and tools that improve research consistency and efficiency • Promote responsible use of AI-enabled tools and emerging research methods to enhance research impact.