• Build and lead custom demonstrations of the EvenUp platform tailored to client needs, showcasing capabilities to instill confidence and remove technical objections. • Conduct discovery sessions with potential clients to solicit business requirements and respond to RFPs effectively. • Lead current state discovery for implementation projects, analyzing client processes, data structures, existing systems (e.g., CMS, reporting tools), and workflows to identify gaps and opportunities. • Discover and define future state requirements, including process optimizations, technical accelerators (e.g., pre-built templates for legal workflows), data models, business logic rules, workflow configurations, and integrations to support client objectives. • Drive the creation of Standard Operating Procedures (SOPs) and processes to ensure seamless adoption, including training materials, change management strategies, and process performance metrics. • Define and own specific solution area “best practices” within our platform. Consult customers to adopt “best practices” to streamline and accelerate implementations. • Configure platform components like rules engines, reporting dashboards, and automation scripts. • Work with Data Migration/Technical Architects to incorporate technical flows into overall solution designs. • Facilitate the activation of integrations, collaborating with internal service providers. • Identify opportunities to leverage emerging technologies to enhance solutions. • Document designs, configurations, and best practices for knowledge transfer and future projects. • Contribute to team standards for architecture and implementation efficiency, including feedback to influence product roadmap based on client insights.