• Study individual customer and industry business processes • Identify customer and key influencer objectives • Adapt specified technology to meet customer needs • Provide one-on-one personalized consultation • Customer training, software system configuration, and technical support • Act as the primary contact for assigned feedlot clients • Coordinate all related client service activities • Use system analysis processes to understand customer procedures and business goals • Configure assigned MICRO Technology system • Develop programs, specifications and procedures that achieve goals • Communicate effectively requirements between the system and clients • Coordinate schedules and complete work orders for installation • Responsible for system configuration, data loading, quality assurance • Train clients on product inventory management and FDA guidelines