This role manages the full lifecycle of subscription orders, from intake through installation and renewal, acting as the primary contact and ensuring accuracy across related hardware and subscription entries. The specialist will also serve as a subject matter expert to shape future automated workflows and IT enhancements while performing necessary manual tasks.

The IT Operations Manager oversees daily operational activities for government payment platforms, ensuring tasks are completed accurately and efficiently while maintaining comprehensive operational documentation for consistency and compliance. This role involves leading major incident response efforts, driving problem management reviews, and collaborating with various teams to support adherence to operational standards and release readiness.

The IT Operations Manager oversees daily operational activities for government payment platforms, ensuring tasks are completed accurately and on schedule while maintaining comprehensive operational documentation for consistency and compliance. This role involves leading major incident response efforts, participating in problem management reviews, and collaborating with various teams to support development initiatives and release readiness.

This role provides high-level technical leadership and strategic oversight on major construction programs by guiding complex project execution, resolving critical field challenges, and advising senior leadership and clients on construction delivery strategies. Responsibilities include overseeing field execution, serving as a senior advisor, managing professional staff, and championing site safety and QA/QC compliance.