The Client Services Representative communicates with commercial and industrial companies to manage waste and byproducts, determining efficient and cost-effective recycling solutions for dedicated accounts. Key duties involve receiving service requests, executing work orders accurately, scheduling services with vendors, coordinating pricing comparisons, and communicating with customers to troubleshoot issues.

As an Account Services Representative, you will spend your day answering phone calls and emails from our policyholders, brokers, and group office personnel, playing a pivotal role in retaining group premium income. Your focus on delivering high-quality customer service, combined ...

The Client Representative will be responsible for researching and identifying prospective clients, conducting outreach via various channels, and building relationships to guide them through early service offerings.

The primary responsibility involves serving as the main service contact, managing inbound communications, and resolving inquiries while ensuring superior customer experience for internal and external partners. This role also supports renewal activities, handles policy servicing transactions like premium determination and endorsement requests, and ensures operational workflows and service levels are met.