Guidehouse

Guidehouse, a "next-generation consultancy" and a portfolio company of Veritas Capital, provides management, risk consulting, and technology services to help cl

Operations Support Specialist

Customer SupportCustomer SupportFull TimeRemoteCompany Site

Location

United States

Posted

48 days ago

Salary

$61K - $101K / year

Bachelor Degree6 yrs expExperience acceptedEnglish

Job Description

• Proactively partner with State and Local Government (SLG) market leadership to develop and execute on administrative and operational tasks • Provide insights to enhance delivery models & outcomes to further the market's goals • Build & maintain relationships with key stakeholders covering various internal business sectors • Collaborate with implementation & business development teams to enhance service delivery • Understand, meet, and exceed the assigned market's operational key performance indicators • Provide project-specific support on invoicing, budget tracking, revenue forecasts, and project setup

Job Requirements

  • Bachelor's degree and a minimum of 6-8+ years of prior relevant experience or an associate’s degree and a minimum of 8-10+ years relevant experience
  • Relevant experience coming from a healthcare provider, central office environment, or revenue cycle outsourcing company
  • Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products
  • Experience with leveraging Excel for reporting
  • Project management and leadership experience
  • Ability to analyze and improve operational processes
  • Strong people management and organizational skills
  • Ability to work independently and prioritize tasks with minimal or no supervision

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

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