Senior Sales Operations Support Manager
Location
Pennsylvania
Posted
47 days ago
Salary
Not specified
Bachelor DegreeEnglishSQL
Job Description
• Responsible for management and development of programs that will drive revenue/volume growth and mitigate customer churn.
• Management of sales incentive plans/customer service bonus plans and monthly targets (quotas).
• Work with Commercial (Sales and Customer Service), FP&A, Operations, and Enviri’s Compensation Leadership Teams to strategize, develop, and communicate programs and plans.
• Ensure reporting is in place for participants to understand their progress towards plan payouts.
• Lead projects to utilize technology to increase the efficiency of the incentive process.
• Provide analytical framework and insights to ensure plan performance is strategically effective.
Job Requirements
- Experience designing, implementing, and computing incentive plans for various roles.
- Education equivalent to Bachelor’s degree in Business or the equivalent in related work experience.
- Demonstrates strong analytical skills (quantitative and qualitative) and problem-solving skills.
- Excellent computer skills required. Requires advanced knowledge of Microsoft Excel (e.g., pivot tables, Power Query, etc.) and Power BI (e.g., Power Query, DAX). SQL experience is preferred.
- Experience with Customer Relationship Management (CRM) tools, preferably Salesforce.
- Experience with data-driven analyses and providing recommendations for plan administration.
- Comfortable in a fast-paced, dynamic environment. Flexible and can handle change positively.
Benefits
- health, dental, vision, life, and disability insurance plans starting on the first day of employment
- paid time off
- wellness benefits
- employee discount program
- tuition assistance
- 401k with company matching
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