• Serve as the main point of contact, owning the client relationship from insertion order receipt to campaign completion with an end-goal of client growth and retention • Educate clients on how native advertising and the Nativo platform can contribute to campaign success, business goals and overall digital strategy • Partner with Sales to retain and grow accounts, strategizing on upsell and incremental tactics • Manage the campaign-launch process (IO processing, asset collection, content creation and third-party tag implementation) and client relationships • Work cross-functionally with Content, Campaign Operations, and Analytics to deliver custom solutions, optimizations, and rich analyses to clients • Assemble and present post-campaign reports, articulating the data story into actionable insights and future recommendations • Assist with the development of strategy of pre-sale plans for renewal account • Accurately identify, replicate, and document product and process enhancements • Develop a thorough understanding of internal process, team member responsibilities,and internal timelines so services can be accurately and effectively given to clients