Unleashing the Power of Business through the Transformative use of Next Generation Technology.
Senior NOC Manager
Location
United States
Posted
6 days ago
Salary
$125K - $135K / year
Job Description
Job Requirements
- Familiarity with common MSP RMM and MDM solutions such as NinjaOne, Intune, and JAMF
- Microsoft, Cisco, or VMware certifications
- 5+ years of hands‑on leadership experience within an MSP environment
- 3+ years of engineering experience in an MSP capacity
- ITSM Workflow & Incident Management experience
- Strong analytical, diagnostic, and technical troubleshooting skills
- The ability to make important decisions in a fast-paced environment
- Prior experience managing 24x7 operations
- Strong leadership qualities such as interpersonal sensitivity, adaptability, flexibility, and reasoning skills
- Proven supervisory skills include workforce planning, task organization, time management, and employee training
- Ability to participate in a management on‑call rotation
- Experience overseeing overseas resources
Benefits
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
- 8 Paid Holidays per year, including 1 floating holiday
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