• Analyze benefit plan documents to accurately build benefit categories and adjudication rules to accurately and efficiently process claims • Be a leader on the configuration team by supporting training, process development, and peer review / QA. • Support cross-functional teams during implementations/renewals and develop solutions for plan variations. • Provide support to team members for escalations and complex configuration requests. • Perform root causes analysis of adjudication logic and benefit defects. • Support special project implementations as required • Create and update policies and procedures and other documentation of our accumulators and plan configurations. • Perform quality reviews, regression and functional testing in support of configuration changes and application updates. • Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.