Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Customer Service Associate
Location
Montana
Posted
2 days ago
Salary
Not specified
Job Description
Job Requirements
- High school diploma or GED required.
- Basic computer and customer service experience.
- Excellent verbal and written communication skills.
- Proficiency with PC tools including Windows, Word, and Adobe Acrobat; ability to learn new software.
- Minimum typing speed of 45 wpm.
- Strong listening skills and attention to detail.
- Basic mathematical competency.
- High interpersonal skills and the ability to work collaboratively.
- Ability to organize and recall large amounts of detailed information.
Benefits
- Flexibility to work under pressure and meet deadlines
- Commitment to privacy and confidentiality standards
- Professional attitude with the ability to project a positive image in all work environments
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer support for healthcare data solutions at Datavant
Entry Level Travel Advisor-Work from Anywhere with Internet
Beths Beautiful DestinationsThis is your chance to turn travel into a fulfilling career with cutting-edge tools, strong industry backing, and complete flexibility. Whether you’re looking for a side gig or a long-term career, start your adventure with us today!
The role involves assisting clients with all aspects of trip planning, including bookings and destination recommendations, while researching competitive travel deals using advanced software. Advisors must also support customers before, during, and after travel and cultivate client relationships for repeat business.
The representative will serve as the initial contact for clients, assisting them via phone and online platforms with inquiries regarding their benefits packages, coverage, and eligibility. This includes supporting enrollment processes, troubleshooting issues, and ensuring documentation is current.
The representative will serve as the initial contact for clients, assisting them via phone and online platforms with inquiries regarding their benefits packages, coverage, and eligibility. Key duties include supporting clients through enrollment and changes, and ensuring documentation is accurate and up-to-date.
