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Role Description

This is a remote position available to candidates who currently reside in California - North Hollywood and surrounding areas.

The Payment Solutions Market Manager is an individual contributor sales role responsible for driving business development and sales within the Small Business and Branch Banking segment, specifically serving companies with less than $2.5 million in annual revenue. This role focuses on:

• Developing new business relationships
• Expanding and increasing profitability within existing client accounts

The Market Manager builds and maintains a strong pipeline of opportunities through:

• Self-sourced prospecting
• Close partnership with Business Banking Specialists and branch colleagues

Success in this role requires:

• Identifying sales opportunities based on a strong understanding of client needs, market dynamics, and the organization’s products and services
• Making consultative sales presentations to existing and prospective clients
• Clearly articulating the value and benefits of payment solutions to meet business needs
• Implementing and maintaining an effective referral network and call program to support ongoing sales activity and growth

Overall, this role is focused on expanding payment solutions within the small business environment through proactive relationship management and targeted sales efforts.

Qualifications

• Bachelor's degree, or equivalent work experience
• Three to five years of relevant sales experience
• Ability to travel

Requirements

• Five to eight years of relevant sales experience
• Strong knowledge of product marketing, client service, and organizational operations
• Proven marketing, business development, sales, and negotiation skills
• Strong sales acumen with demonstrated experience managing and advancing a sales pipeline
• Ability to identify, escalate, and resolve client issues effectively and creatively
• Excellent problem-solving, decision-making, and prioritization skills
• Ability to manage multiple tasks, projects, and deadlines simultaneously
• Exceptional interpersonal, verbal, and written communication skills
• Strong customer service orientation with consistent follow-up
• Demonstrated experience in payment processing; Merchant Services sales experience strongly preferred
• Experience with Point of Sale (POS) software and systems preferred
• Proficiency using Salesforce to manage opportunities and track sales activity
• Collaborative team player with strong relationship-building skills
• Proven track record of achievement, competitiveness, motivation, integrity, and enthusiasm

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law