Job Title: Medical Administrative Assistant

Job Description

Join a dynamic team as a Medical Administrative Assistant where you will act as a liaison between insured individuals, underwriters, general agents, and vendors. Your role is pivotal in facilitating the underwriting and new business process by ensuring all necessary requirements are obtained and processed accurately.

Responsibilities

• Review life insurance applications post-medical interview to ensure data accuracy and consistency with system records.
• Compile cases for escalation and review, ensuring all information is accurate and properly documented.
• Perform data entry tasks across various platforms, adding notes where necessary to facilitate proper processing.
• Possibly receive cross-training on the App Assist Interviewer side depending on departmental needs.

Essential Skills

• Minimum of 1 year of experience in the medical industry, such as a hospital, nursing home, medical office, or life insurance.
• Proficiency in typing with a minimum speed of 40 words per minute.
• At least 1 year of experience as an administrative assistant.
• Familiarity with medical terminology and basic medical conditions related to personal health history.
• Knowledge of Microsoft Office Suite.
• Ability to use dual monitors effectively, navigating through multiple screens simultaneously.
• 1 year of customer service experience, particularly over the phone, with a focus on longer, detailed calls.

Additional Skills & Qualifications

• Experience in a call center within the medical, healthcare, or insurance industry.
• Recent completion of medical schooling or experience as a medical office receptionist or in medical claims.
• Strong computer skills with the ability to navigate through multiple systems beyond basic data entry.
• Excellent time management, interpersonal, and communication skills.
• Detail-oriented with a high tolerance for repetitive tasks.
• Ability to work independently and as part of a team in a multitasking environment.

Work Environment

Work in a large, vibrant office setting with over 400 employees. The role requires working Monday to Friday from 8:30 AM to 5 PM, with a 45-minute lunch break, totaling 38.75 working hours per week. The position may involve remote work with minimal supervision, requiring a strong independent work ethic.

Job Type & Location

This is a Contract position based out of Frederick, MD.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 23, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.