The Company is a leading electrical services franchise operating across the United States. Each location serves residential customers with a strong emphasis on professionalism, punctuality, and high-quality service. Franchise success depends heavily on efficient scheduling, excellent customer communication, technician productivity, and operational visibility. This role exists to strengthen those systems. What You’ll Do Call Handling & Customer Communication Answer inbound calls professionally and promptly Use approved greetings and scripts Schedule service calls and inspections Confirm appointments and communicate updates Maintain high customer experience standards Answer inbound calls professionally and promptly Use approved greetings and scripts Schedule service calls and inspections Confirm appointments and communicate updates Maintain high customer experience standards Scheduling & Dispatch Coordination Compile and manage daily call runs Support dispatch coordination and routing Fill schedule gaps when cancellations occur Notify customers proactively of changes Ensure technician utilization remains high Compile and manage daily call runs Support dispatch coordination and routing Fill schedule gaps when cancellations occur Notify customers proactively of changes Ensure technician utilization remains high Revenue & Performance Tracking Track daily sales averages Monitor closing ratios Maintain accurate CRM records Update operational dashboards Support reporting visibility Track daily sales averages Monitor closing ratios Maintain accurate CRM records Update operational dashboards Support reporting visibility Membership & Agreement Management Track service agreement renewals Schedule maintenance appointments Follow up with membership clients Protect recurring revenue streams Track service agreement renewals Schedule maintenance appointments Follow up with membership clients Protect recurring revenue streams Administrative & Accounting Support Assist with invoicing coordination Support payment tracking Maintain organized digital records Assist with reporting and operational tasks Assist with invoicing coordination Support payment tracking Maintain organized digital records Assist with reporting and operational tasks Ideal Candidate Profile Communicates clearly and confidently on the phone Keeps schedules organized and optimized Notices small details before they become problems Works proactively instead of waiting for direction Enjoys keeping systems clean and organized Takes ownership of daily operational success
Commercial Estimator / Business Development
Location
United States + 25 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico
Posted
6 days ago
Salary
Not specified
Job Description
Role Description
This role exists to build and grow the commercial sales pipeline. You will identify opportunities, perform takeoffs, follow up on bids, and build relationships with contractors and developers. This is not a passive inbound estimator role. We are looking for someone who is comfortable prospecting, estimating, and consistently following up to convert opportunities into awarded projects. You are the front end of commercial growth.
What You’ll Do
-
Commercial Prospecting & Relationship Building
- Conduct outbound outreach to general contractors, developers, property managers, and municipal buyers
- Build and maintain a database of commercial buyers and decision-makers
- Follow up consistently on proposals and bid submissions
- Develop long-term contractor relationships
-
Bid Discovery & Opportunity Sourcing
- Source commercial bid opportunities daily through bid platforms and procurement portals
- Monitor GC plan rooms and opportunity boards
- Qualify opportunities based on scope, geography, and feasibility
-
Blueprint Review & Estimating Support
- Review architectural and civil drawings
- Perform takeoffs for fencing, gates, railings, and materials
- Prepare rough project estimates using PlanSwift, Bluebeam, or Excel-based tools
- Deliver structured estimate data to leadership for pricing decisions
-
Pipeline Tracking & Follow-Up
- Track bid status: submitted, pending, awarded, or lost
- Schedule consistent follow-ups with contractors and procurement contacts
- Maintain CRM updates with notes and next steps
Qualifications
- Strong English communication skills (spoken and written)
- 3+ years of experience in business development, commercial estimating, or related construction roles
- Experience working with commercial bids or takeoffs
- Ability to read architectural and civil blueprints
- Experience with PlanSwift or similar takeoff tools
- Comfort conducting cold outreach and consistent follow-ups
- Availability to overlap with U.S. business hours
Requirements
- Experience in fencing, steel, railings, or sitework trades (Nice-to-Have)
- Experience working with U.S.-based contractors or projects (Nice-to-Have)
- CRM experience (HubSpot, Salesforce, Zoho, PipeDrive) (Nice-to-Have)
- Experience with procurement portals or GC plan rooms (Nice-to-Have)
Benefits
- Stable, full-time remote work paid in USD
- Direct exposure to U.S. commercial construction markets
- Opportunity to impact real revenue growth
- Long-term career development in sales and estimating
- High visibility within a fast-growing commercial division
Job Requirements
- Strong English communication skills (spoken and written)
- 3+ years of experience in business development, commercial estimating, or related construction roles
- Experience working with commercial bids or takeoffs
- Ability to read architectural and civil blueprints
- Experience with PlanSwift or similar takeoff tools
- Comfort conducting cold outreach and consistent follow-ups
- Availability to overlap with U.S. business hours
- Experience in fencing, steel, railings, or sitework trades (Nice-to-Have)
- Experience working with U.S.-based contractors or projects (Nice-to-Have)
- CRM experience (HubSpot, Salesforce, Zoho, PipeDrive) (Nice-to-Have)
- Experience with procurement portals or GC plan rooms (Nice-to-Have)
Benefits
- Stable, full-time remote work paid in USD
- Direct exposure to U.S. commercial construction markets
- Opportunity to impact real revenue growth
- Long-term career development in sales and estimating
- High visibility within a fast-growing commercial division
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