The Claims Processor is responsible for investigating, evaluating, and settling insurance claims, which includes determining policy coverage for the loss and calculating the appropriate compensation amount. Key duties involve working with veterinary hospitals and policyholders to review medical history, processing claims, updating the Explanation of Benefits, and potentially ordering medical records.

The Claims Examiner performs financial reconciliation on liquidated loans, identifies recovery opportunities to mitigate losses, and researches incurred losses to determine validity and report trends to management. Essential duties include acting as a liaison for supplemental claim validation, managing process change notifications, and maintaining claims documentation sites and dashboards.

The Supervisor, FHA Claims coordinates, monitors, and manages Claims staff, ensuring accurate and timely filing of Post Sale, HUD Part B, SFLS, and CWCOT claims according to FHA guidelines from disposition action through final settlement. This role involves facilitating staff meetings, providing coaching, utilizing reports to manage backlogs, and ensuring all required investor and insurer reporting is completed accurately.

The Claims Examiner performs financial reconciliation on liquidated loans, identifies recovery opportunities, and reviews incurred losses to determine validity and report trends to management. This role involves analyzing data elements to apply proper decision rationale, attaching evidentiary information to accurate written summaries, and ensuring compliance with all relevant laws and policies.