Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. We care deeply for our employees and treat them like family We value high-performing employees and offer incentives and bonuses for great work We provide ongoing paid training and a positive work culture How to Apply You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
Customer Service Representative
Location
United States
Posted
32 days ago
Salary
Not specified
Job Description
Role Description
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction is key in this role. You will also be verifying bank account and employment information, so accuracy and attention to detail are attributes we are looking for.
- Perform inbound and outbound calls
- Educate and build rapport with customers
- Consult with customers to answer customer inquiries
- Help setup customer accounts and verify banking and employment information
- Process customer payments
- Provide excellent service while achieving quality results
Qualifications
- High School Diploma or GED
- Fluent in English
- Good communication skills
- Cheerful attitude
- Ability to learn new skills
- Generally computer savvy
- Self-motivated to improve skills and add value
- Good attendance and punctuality
- Basic mathematical skills
Requirements
- Flexible work schedules
- Call Center Hours: Monday - Friday from 7:00 am - 6:00 pm and rotating every other Saturday 8:00 am - 2:00 pm
- Hiring full-time and part-time positions
Benefits
- Paid training
- Personal recognition for a job well done
- Performance based incentives
- Monthly bonuses
- Family owned business that treats employees like family
- Company barbeques
- Monthly team motivation contests
- Spacious work area and desks
- Weekly coaching sessions
- Employee referral bonus program
- A stable employer
- Office located across from 7800 S. Trax station
- Medical insurance
- Dental plans
- Company paid holidays
- Paid time off (PTO) which is earned starting on your 1st day
Job Requirements
- High School Diploma or GED
- Fluent in English
- Good communication skills
- Cheerful attitude
- Ability to learn new skills
- Generally computer savvy
- Self-motivated to improve skills and add value
- Good attendance and punctuality
- Basic mathematical skills
- Flexible work schedules
- Call Center Hours: Monday - Friday from 7:00 am - 6:00 pm and rotating every other Saturday 8:00 am - 2:00 pm
- Hiring full-time and part-time positions
Benefits
- Paid training
- Personal recognition for a job well done
- Performance based incentives
- Monthly bonuses
- Family owned business that treats employees like family
- Company barbeques
- Monthly team motivation contests
- Spacious work area and desks
- Weekly coaching sessions
- Employee referral bonus program
- A stable employer
- Office located across from 7800 S. Trax station
- Medical insurance
- Dental plans
- Company paid holidays
- Paid time off (PTO) which is earned starting on your 1st day
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Bilingual Customer Service Representative
OscarAward-winning recruitment consultancy; delivering talent across Tech, Digital, Life-Sciences, Energy & Construction
Bilingual Customer Service Representative handling Florida healthcare inquiries remotely
Service Designer – Customer Experience
ToastWe empower the restaurant community to delight guests, do what they love, and thrive.
Service Designer designing Toast's customer experience enhancements
Bilingual Clinical Support Specialist – Temp-to-Hire
ArineArine optimizes medication to ensure each patient is on the safest, most effective therapy for their unique health needs
Clinical Support Specialist engaging patients for a healthcare technology company
Customer Service Consultant
Lisa RusselSince 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Ignite your career with AO, a rapidly growing organization where your success is driven by ambition, consistency, and effort. This is more than a job—it’s an opportunity to build a career where you control your growth, define your income goals, and challenge yourself to impro...
