Program Manager
Location
United States
Posted
5 days ago
Salary
$45K - $50K / year
No structured requirement data.
Job Description
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Parental leave
- Cultivation of former staff through strategic engagement and re-hiring of experienced personnel
- Promotion and growth pathways: Managing staff advancement from one position to another
- Recruiting and hiring new part-time staff across all field positions
- Development and implementation of comprehensive training programs for all staff
- Direct supervision of Senior Site Managers, Site Managers, Sport Coordinators, and Instructors/Officials
- Implementation of quality standards through Senior Site Manager assessment programs
- Weekend quality control monitoring and support
- Follow-up with parents, volunteer coaches, and participants from programs
- NPS (Net Promoter Score) monitoring and improvement initiatives
- Implement continuous coach resource training and education.
- Host weekly office hours for parent coach support.
- PPC phone calls in collaboration with the Admin Assistant
- Assist in coach recruitment initiatives by conducting phone calls to Volunteers during the initial process and to all members in the final phase of coach recruitment.
- Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done
- Excellent analytical skills
- Associates or Bachelors Degree in Sport Management or a related field
- Strong interpersonal skills and ability to communicate with all stakeholders
- Self-motivated, works efficiently and meets reasonable deadlines
- Able to multitask, prioritize, and manage time effectively
- Enjoys a challenging, high energy and dynamic environment
- Able to make professional decisions in a fast-paced environment and own results
- Excellent verbal and written communication skills
- Capable in both a leadership and team-player role to get the job done
- Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly
- Event management experience preferred
- Bachelor’s degree
- Proficiency in Microsoft Office, Gmail, Google Drive, etc
- Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals
- 401k – i9 Sports will match employee contributions up to 4% of annual salary
- 11 days / 88 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.
- 10 paid holidays per year
- 3 paid sick days per year
- Flex time during weekdays if working on weekends during season.
- 2 weeks paid paternity/maternity leave
Flexible work from home options available.
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