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Role Description

This role involves overseeing complex deposit operations functions to ensure accurate and compliant processing.

• Manage operational areas including ACH, wires, checks, returns, and exception processing
• Serve as a subject matter expert for deposit operations and cash management processes
• Oversee card and BIN management, including network coordination and processor relationships
• Lead operational support for ATM transactions and settlement processes
• Manage Smart Safe transaction reporting and reconciliation
• Perform and review general ledger reconciliations related to cash and deposit operations
• Identify and implement process improvements to enhance efficiency and scalability
• Partner with IT, compliance, treasury, and branch teams to resolve operational issues
• Support audits, regulatory exams, and internal reviews

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree preferred
• 3–5 years of bank deposit operations experience
• Experience with ACH, wires, and transaction processing
• Familiarity with banking regulations including Reg CC, Reg D, Reg E, BSA/AML, and OFAC
• Experience with card programs, ATM operations, or cash management services preferred
• Strong communication and problem-solving skills
• Must be able to pass a credit and a background check

Requirements

• Strong knowledge of deposit operations processes and workflows
• Experience with core banking systems and operational transaction processing
• Ability to analyze complex operational issues and implement solutions
• Strong attention to detail and organizational skills
• Ability to collaborate cross-functionally across departments

Company Description

Herring Bank is a community bank committed to operational excellence, strong risk management, and delivering innovative banking solutions to our customers.