International Luxury Hotel Association

Grow your business and career by connecting with the leading association for the luxury hospitality industry.

Licensed Loan Officer, Direct Lending Sales

SalesSalesFull TimeRemoteTeam 11-50Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 3 moreAll locations: Arizona, Florida, New Jersey, Texas

Posted

9 days ago

Salary

Not specified

High School2 yrs expEnglish

Job Description

• Inbound and Outbound leads provided by the company from our existing portfolio of clients • Process completed mortgage application for qualified clients • Communicate and set proper expectations with the client from the start of the transaction • Qualify clients for new mortgage loans using automated underwriting systems (DU/LP) • Deliver mortgage options to customer in one call to move forward with PHH Mortgage as their preferred lender • Collect pertinent information/documents from client to begin processing • Sends all required paperwork to client and provides excellent customer service • Adhere to all regulatory mortgage compliance guidelines • Partner with internal operations to consistently produce clean files and successfully complete transactions • Input transactions into PHH Mortgage’s lead management system • Communicate effectively with all parties to the transaction. • Offer excellent customer service to all borrowers • Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline in order to consistently meet minimum performance standards • Attend all trainings, sales meetings, orientations as directed • Increase knowledge of mortgage industry by completing all internal trainings timely • Ability to use multiple software applications at one time • Type more than 40 words per minute

Job Requirements

  • High School Diploma, GED or military experience equivalent
  • Must Live within 75 miles of one of our PHH/Onity Locations. Dallas, West Palm Beach, Mount Laurel, Arizona Preferred.
  • Preferred 2 years of Loan Officer experience within a call center, phone sales, or consultative sales.
  • Ability to obtain industry required licensing and continued education (company sponsored) in multiple states.
  • Ability to maintain annually all federal and state licensing requirements
  • (This includes background and credit checks annually)
  • Customer service driven; responsive to client issues and concerns
  • Ability to effectively communicate with others in a professional manner
  • Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook
  • Must be able to work a shift anywhere between 8:00 am-10:00pm (one night per week) and rotational Saturdays (one per month)

Benefits

  • Base salary paid bi-weekly (plus overtime opportunity).
  • Commissions paid monthly.
  • Quarterly incentive for high volume producers.
  • Full suite of benefits (health, life, dental, vision, 401k, PTO).
  • Best in class training program that will prepare you for success
  • Call center environment with warm inbound and outbound leads!
  • Joining Bonus paid within the first 30 days of employment!

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