• Develop strong relationships with existing customers, to retain existing business, and maximise revenue through upsell and cross sell opportunities • Have responsibility for managing and reducing churn across your account portfolio • Build relationships with customer networks, identifying the key decision makers, and develop account plans and sales strategies to expand existing contracts and close new opportunities within accounts • Develop a deep understanding of our product to enable you to demo and train across all features to existing customers and new stakeholders within those accounts • Ensure that monthly and quarterly revenue targets for your territory are met • Identify and progress commercial opportunities within existing accounts, including new teams, regions, or use cases • Develop sales collateral with support from the marketing team required for the US market. • Manage customers on a proactive basis throughout the customer journey, including pilots, onboarding, annual contracts, renewals, and cross sell opportunities, ensuring their satisfaction with and adoption of the product • Monitor and improve the health of all existing accounts, ensuring maintenance of key KPI’s and objectives • Pioneer Circit rollout within the US and heavily influence/drive the formation of an SOP playbook for the USA market. • Maintain accurate forecasting and opportunity tracking in the CRM