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The Role

As a member of the IT team, the Application Manager ensures business applications are implemented, maintained and supported, adhere to Nordic’s technology guidelines, and compliant with corporate information security protocols. This individual will serve as a lead to this IT center of excellence and will direct work efforts to support business initiatives. This position will work with the Senior Director of IT and other business partners to formulate and execute the direction and vision for the IT team. 

Key Responsibilities 

The Application Manager will be responsible for, but not limited to: 

• Planning, coordinating, and leading all activities related to the design, development, and implementation of Nordic’s business applications 
• Maintaining, supporting, and upgrading existing systems and applications 
• Working closely with project leaders, business analysts, and end users to understand and analyze requirements and formulate technical solutions to meet business needs   
• Leading a team of application analysts and developers, including third party partners 
• Creating and adopting standards, policies, and best practices related to application development to enhance quality and usability of Nordic’s business applications 
• Consulting with other departments and third-party partners to ensure knowledge and understanding of Nordic’s business systems and applications 
• Collaborating with internal business partners to continually enhance processes and work flows to improve business operations, client and employee experience, and operational efficiency 
• Establishing and managing performance metrics for the assigned IT center of excellence, working closely with other departments to ensure success in reaching goals 
• Staying current on the latest cloud-based technologies and solutions needed to support Nordic’s business operations, as well as other pertinent technology trends and developments 
• Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary 

Skills and Experience 

• Bachelor’s Degree or equivalent experience 
• 7 years of experience in application development, configuration, or integration with specialization in ERP/HCM cloud-based technologies, or related technical expertise required 
• Experience with Agile or Scrum methodologies a plus 
• Excellent communication skills, written and verbal 
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines 
• Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases.  Teamwork is essential to this position. 
• Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacting well under pressure  
• Must be able to work independently as well as within a team environment 
• Must demonstrate and embody Nordic’s maxims  

Additional details 

• Occasional travel up to 5% of the time  

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.