US CLOUD: Microsoft Premier/Unified Support Alternative

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Technical Account Manager

Technical Account ManagerSalesFull TimeRemoteTeam 201-500Since 1996Company Site LinkedIn

Location

Missouri

Posted

44 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishAzureERPSQL

Job Description

• The Technical Account Manager will oversee and address customers' technical needs within the Microsoft tech stack, helping them maximize the use of Microsoft technologies. • You will build customer trust and loyalty by serving as their advocate, driving customer-centric improvements, and delivering customized solutions. • Your role includes proactively addressing risks, minimizing downtime, and streamlining operations to boost efficiency and business growth. • As part of the advisory team, you will collaborate with technical support and engineering teams to resolve customer issues.

Job Requirements

3+ years of experience in an Enterprise support environment with a strong understanding of corporate account support needs and emerging Microsoft trends.
3+ years of experience in two or more of the following: enterprise resource planning facilitating digital transformation discussions and strategy, database systems, messaging, management, and operations, and/or security.
Experience within Windows Server, Win10, Active Directory, Systems Center, Azure, Office 365, SharePoint Server, SQL Server, Exchange Server, and Dynamics ERP.
Refined oral and written communication skills with ability to effectively negotiate, convey ideas, and build strong relationships.

Benefits

US Cloud is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings. Come as you are.