With more than 70 years of experience, AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental coverage to working families nationwide. The company’s mission is built on service, integrity, and long-term career development, supported by a fully remote infrastructure that empowers professionals to succeed. If you’re ready to build a career that blends purpose, flexibility, and professional advancement, we encourage you to apply today.
Customer Support Manager
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. This opportunity offers a strong foundation to build professional experience.
- Connect with individuals who have expressed interest in learning about benefit programs
- Schedule and conduct virtual consultations with clients via Zoom
- Guide individuals and families through available benefit options
- Assist clients through the enrollment process with professionalism and care
- Maintain accurate and organized digital client records
- Provide responsive customer support and follow-up communications
- Participate in weekly training and mentorship sessions
- Build positive client relationships that support long-term trust and service
Qualifications
- Strong interpersonal and communication skills
- Organized, self-motivated, and comfortable working independently
- Confident speaking on video and comfortable using digital tools
- Passion for helping others and contributing to a service-focused mission
- Experience in customer service or client-facing roles is helpful but not required
Requirements
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Equity opportunities for qualifying team members
- Clear advancement paths into leadership roles
- Collaborative, mission-focused team culture
Company Description
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.
Job Requirements
- Strong interpersonal and communication skills
- Organized, self-motivated, and comfortable working independently
- Confident speaking on video and comfortable using digital tools
- Passion for helping others and contributing to a service-focused mission
- Experience in customer service or client-facing roles is helpful but not required
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Equity opportunities for qualifying team members
- Clear advancement paths into leadership roles
- Collaborative, mission-focused team culture
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Support Manager
Tablet Command, Inc.Tablet Command is a tablet-based incident command software. For the most part, despite the inherent dangers of the job, emergency responders still rely on outmoded technologies such as whiteboards and paper checklists to keep track of critical information during emergencies. With Tablet Command, an incident commander can do all that on their iPad. Our software delivers higher margins of safety for everyone on the fire ground by creating a fuller picture of the scene and tracking more precise information. Tablet Command also creates operational performance data as a byproduct of the incident management process. Such data—and the operational improvements that can stem from it—has never existed in the fire service before. Tablet Command allows emergency responders to: • Increase crew safety by recognizing crew fatigue or air status • Improve a working IC's mobility and dual-purpose on the fireground • Assess overall incident status at a glance • Email time-stamped incident reports directly from the tactical worksheet • Confidently track elapsed time on the fireground • Configure and customize an unlimited number of units • Create customized checklists for any type of emergency • Place resources on a satellite incident scene view • Learn from past mistakes by recreating incidents step-by-step, even months after they happened
Tablet Command builds software that matters. We are the emerging leader in incident response and management solutions for public safety agencies in the US and Canada. Our iPad app is in the hands of firefighters and other first responders while they re...
Customer Support Agent providing service through multiple channels at Hims & Hers
Clinical Phone Support Specialist providing troubleshooting for medical device support
Senior Developer Experience Advocate
dbt Labsdbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners.
This senior role focuses on making dbt the best platform for practitioners building agentic data workloads by authoring agent skills, building reference implementations, and creating enabling content. Responsibilities span building and prototyping agent workflows, shipping actionable technical content, advocating for the practitioner perspective in AI features, and maintaining related open-source projects.
