At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Senior Digital Product Manager
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves leading the product strategy for Adobe Customer Journey Analytics (CJA) within the Experience Evolution team.
- Understand Experience Evolution and Consumer Product business objectives and help translate those objectives into tactical strategies and capabilities that can be executed to deliver value
- Own and drive the roadmap for Adobe CJA for UHC, in close partnership with Optum Enterprise teams and Adobe
- Demonstrate a solid product mindset using data to drive fact-based decisions, prioritize features and inform go-forward strategies
- Define and refine requirements with key partners to ensure we are delivering on the capabilities needed to support our business
- Participate in planning and engage with the engineering teams to define solutions that meet our requirements
- Proactively identify risks, remove barriers, and present fact-based options to maintain timelines and quality
- Be a relationship leader that brings together key stakeholders and partners that support our E2E consumer journey across touchpoints
- Support Adobe relationships and influence their product roadmap without authority to ensure successful execution
- Drive communication of key information: scope, timelines, delivery dates, key changes/decisions, etc. to partners across the organization
- Engage project target audience and communicate project vision, roadmap, and deliverables with key stakeholders, leadership, and project team
Qualifications
- 3+ years of experience developing capability documents, creating user features and technical requirements, user stories and other artifacts required for digital delivery and software development
- 3+ years of experience managing backlogs, prioritization and trade-offs
- Experience with process evaluation and improvement in a digital product
- Experience working with external vendors and internal stakeholders
- Solid understanding and passion around Customer Journey Analytics (CJA) capabilities, value, and integration with Adobe Experience Platform (AEP)
- Familiarity with product management tools and frameworks (e.g., Aha!, Agile)
- Intermediate or higher level of proficiency with Excel and PowerPoint
- Proven communication skills: Excellent written and verbal communication skills with ability to communicate to tailor message based on audience
Requirements
- Experience working in the healthcare, retail or finance industries
- Proven solid communication and storytelling skills for executive audiences
- Proven ability to manage ambiguity, build trust through transparency and accountability, and influence without authority
- Proven ability to solve problems and manage multiple priorities
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Application Deadline
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
Job Requirements
- 3+ years of experience developing capability documents, creating user features and technical requirements, user stories and other artifacts required for digital delivery and software development
- 3+ years of experience managing backlogs, prioritization and trade-offs
- Experience with process evaluation and improvement in a digital product
- Experience working with external vendors and internal stakeholders
- Solid understanding and passion around Customer Journey Analytics (CJA) capabilities, value, and integration with Adobe Experience Platform (AEP)
- Familiarity with product management tools and frameworks (e.g., Aha!, Agile)
- Intermediate or higher level of proficiency with Excel and PowerPoint
- Proven communication skills: Excellent written and verbal communication skills with ability to communicate to tailor message based on audience
- Experience working in the healthcare, retail or finance industries
- Proven solid communication and storytelling skills for executive audiences
- Proven ability to manage ambiguity, build trust through transparency and accountability, and influence without authority
- Proven ability to solve problems and manage multiple priorities
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Application Deadline
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
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