ERP Systems Manager

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemote

Location

United States

Posted

40 days ago

Salary

Not specified

No structured requirement data.

Job Description

Location: Fully Remote from any US-based Location

Reports to: Vice President of Data Analytics and AI

About Us

At Local Crafts, we're here to help you love what you make.

We're a team of passionate makers who value the hands-on process and the beauty of handmade things. Crafting connects us—to ourselves, to others, and to the world. It's our way to unwind, create, give, and sometimes, get a little wild. It's a mindful practice that pulls us away from screens and into creativity, conversation, and yes, even a bit of math.

With a team of employees across the U.S., we design and make most of what we sell—from knitting needles and yarns to printed fabric and thread—always with care and craft at the center. Every item is tested and loved by our team, and it is this collaboration that drives us to do better every day.

We're home to a passionate community of knitters, crocheters, quilters and sewists who come to us for the highest-quality yarns, thoughtfully designed tools, and the inspiration to bring vision to life. With a product line found nowhere else, we're building more than a store—we're building a movement.

Now we’re looking for an ERP Systems Manager who will serve as the strategic owner of our NetSuite ERP system, reporting directly to the VP of Data. This role is critical to ensure our technology infrastructure supports business growth while maintaining data integrity, security, and compliance. You'll work cross-functionally to translate business needs into technical solutions and lead system optimization initiatives.

What You’ll Do

NetSuite Administration

Serve as the primary administrator for the NetSuite ERP system, ensuring optimal configuration, maintenance, and usage
Manage user accounts, roles, permissions, and system access to ensure data security and compliance
Develop, implement, and maintain workflows, customizations, saved searches, and reports to meet business needs
Oversee system configuration across [insert scale details: e.g., 50+ users, 3 subsidiaries, processing 10,000+ transactions monthly]

Strategic ERP Planning & Operations

Develop and execute long-term NetSuite strategy aligned with business objectives and growth plans
Analyze system performance and costs, identifying opportunities for optimization and efficiency gains
Partner with finance leadership on cost management initiatives and financial system improvements
Evaluate and recommend new NetSuite modules or third-party integrations to support business needs

System Optimization

Collaborate with cross-functional teams (Finance, Operations, Warehouse, IT, Planning & Allocation) to gather requirements and improve system functionalities
Identify opportunities for automation and process improvements within the NetSuite environment
Regularly evaluate and deploy NetSuite updates, patches, and new modules
Stay updated on NetSuite's latest features, trends, and developments to recommend future enhancements

Data Management & Analytics

Oversee data integrity, including data imports, cleansing, and validation
Manage system integrations with third-party applications and APIs, ensuring seamless data exchange

Project Management

Lead NetSuite implementation projects, upgrades, and enhancements from planning to execution
Document business processes, technical configurations, and user manuals for training and reference
Manage project timelines, resources, and stakeholder communications

User Support and Training

Provide ongoing technical support to end users, troubleshooting issues and ensuring system reliability
Develop and deliver training programs for new and existing users
Act as a liaison between technical teams and non-technical stakeholders, translating business needs into system solutions

Compliance and Security

Ensure compliance with company policies, industry regulations, and NetSuite best practices
Monitor system performance, resolve potential issues proactively, and ensure data security and backup protocols are in place
Maintain audit trails and documentation for compliance purposes

Our Commitment to Inclusion

We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds.

If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do.

What You Bring

Must-haves (Proficient Skills):

5+ years of experience as a NetSuite Administrator or ERP Systems Manager
NetSuite Administrator Certification (required)
Strong technical proficiency in NetSuite customization including SuiteScript, SuiteFlow, SuiteBuilder, and SuiteAnalytics
Experience with system integrations, APIs, and data migration
Working knowledge of SQL and data analysis tools
Bachelor's degree in Computer Science, Information Systems, Finance, or related field
Demonstrated project management experience with ability to manage multiple priorities
Excellent communication skills with ability to translate technical concepts for non-technical audiences
Strong analytical and problem-solving abilities

Bonus points (Strategic Skills)

NetSuite ERP Consultant Certification or SuiteFoundation Certification
Experience in retail, e-commerce, or distribution industries
Advanced SuiteScript 2.0/2.1 development experience
Experience with warehouse management systems (WMS) and inventory management
Knowledge of financial processes including revenue recognition, procurement, and financial reporting
Project Management Professional (PMP) or similar certification
Experience implementing NetSuite from scratch or leading major system migrations

Compensation & Benefits

Salary range: $90,000 – $110,000 annually, depending on your location as well as the experience and the skills you bring.
- Proficient-level experience falls toward the lower to mid-range.
- Strategic-level experience may be considered at the upper range.
Eligibility for the company’s profitability bonus plan.
Multiple medical, dental and vision plan options with company contributions to the premium costs.
Healthcare Savings and Flexible Spending Accounts
Company-paid life, short- and long-term disability benefits
401(k) Retirement Plan with employer match.
Generous Paid Time Off, Parental Leave, and holiday pay policies.
Employee Discounts as all Local Crafts companies.
The chance to grow with a company that values creativity, collaboration, and a love of craft.

Why You’ll Love It Here

This isn’t just a support role - it’s a chance to help shape and grow a movement. You’ll work side by side with the leadership team, making sure the heart of the business runs smoothly while being part of a company that celebrates creativity and connection every day.